Cancellation Policy (Monthly Maintenance)
Monthly maintenance charges are compulsory contributionsfor the upkeep of the society and cannot generally be cancelled once billed. This policy explains the rules for cancellation and adjustments.
1. Non-Cancellable Payments
- Once a monthly maintenance bill is generated and paid, it cannot be cancelled or reversed.
- Residents cannot opt out of maintenance charges for an active billing cycle.
2. Move-Out / Transfer of Ownership
- If a resident moves out of the society or transfers ownership of their unit, charges will only apply until the official move-out/transfer dateconfirmed by the RWA/management.
- Any advance payments (if applicable) may be:
- Adjusted in the following billing cycle, or
- Settled during exit, subject to RWA approval.
3. Disputes & Adjustments
- If there is a dispute in the billed amount (for example, wrong calculation or extra charges), the resident can raise a request with the RWA.
- After verification, the amount will either be adjusted in the next billing cycle or refunded as per the Refund Policy.
4. Important Notes
- Cancellation requests outside of the above scenarios will not be accepted.
- Residents are advised to check their invoices carefully before making payments.
- Society management holds the final decision on all cancellation and adjustment requests.
