Privacy Policy

Privacy Policy tailored for an RWA (Resident Welfare Association) that uses a mobile or web application to manage society operations. This policy assumes the app is used to manage residents, visitors, staff, complaints, amenities, billing, etc., and does not share data with third parties.

Privacy Policy for RWA App

GATE PASS is committed to protecting the privacy of all residents, visitors, and service providers using our Resident Welfare Association (RWA) platform. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, mobile number, email address, flat/unit number, and emergency contact.
• Visitor & Staff Information: Names, contact details, time logs for entry/exit, and photos (if required).
• Complaint and Request Data: Issues raised by residents and their resolution status.
• Payment Information: Details related to society maintenance dues, billing history, and payment confirmations.

2. How We Use Your Information

We use your data to:

• Manage residents, staff, and visitor records effectively
• Enhance community safety and transparency
• Improve service delivery within the society
• Facilitate communication and support services
• Generate reports and analytics for RWA administration

3. Data Sharing and Disclosure

We do not share your personal data with third parties, unless:

• It is required by law or legal process
• It is necessary to enforce our terms or protect rights and safety
• You have explicitly consented to such sharing

4. Data Storage and Security

We store your data on secure servers and implement reasonable security measures to protect it against unauthorized access, alteration, or destruction. Access to your data is limited to authorized RWA members and administrators.

5. User Rights

Depending on applicable laws (such as India’s DPDP Bill or GDPR, if relevant), you may have the right to:

• Access your personal data
• Request corrections or deletion
• Withdraw consent for data use

To exercise these rights, contact your RWA or the app support team at:
Email: gatepassai@gmail.com
Phone: +91 8331822131

6. Data Retention

We retain your personal data as long as your membership or residence is active in the society. Upon moving out or after a specific period of inactivity, your data may be archived or deleted, unless required for legal or audit purposes.

7. Changes to This Policy

We may update this policy to reflect changes in law or our practices. Updated policies will be notified through the app or official RWA communication channels.

8. Contact Us

For questions or concerns regarding this privacy policy, please contact:

Grievance officer: Anurag M
Email: gatepassai@gmail.com
Phone: +91 8331822131

Company Name: Krishik Ai Services LLP

Address:
1/418-8-1, Opp Maruthi Nagar, Near Anjaneya Swamy Temple, Mundy Bazar, Cuddapah,
Andhra Pradesh, India, 516001